1. Introduction
ABODEWELL LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AbodeWell application and services (the "Service").
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when using the Service, including:
- Account Information: Name, email address, password, and profile picture
- Household Information: Home name, address (optional), and household member details
- Task Data: Tasks, chores, appointments, notes, and scheduling information you create
- Communication Data: Messages and content shared within your household
- Payment Information: If you make donations or purchases, we collect billing information through our payment processor (Stripe)
2.2 Information Collected Automatically
When you use the Service, we may automatically collect:
- Device Information: Device type, operating system, browser type, and unique device identifiers
- Usage Data: Features used, actions taken, time and date of access, and interaction patterns
- Location Data: General location based on IP address (we do not collect precise GPS location unless you explicitly enable location-based features)
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve the Service
- Create and manage your account
- Process transactions and send related information
- Send push notifications and reminders (with your consent)
- Send administrative information, updates, and security alerts
- Respond to your comments, questions, and support requests
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. Information Sharing
We may share your information in the following circumstances:
- With Household Members: Information you add to a household is shared with other members of that household
- Service Providers: We share information with third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred
- With Your Consent: We may share information for other purposes with your explicit consent
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure authentication mechanisms
- Regular security assessments and updates
- Access controls limiting employee access to personal data
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Opt-out: Opt out of marketing communications
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@abodewell.com or through your account settings.
8. Push Notifications
With your consent, we may send push notifications for task reminders, household updates, and other relevant information. You can manage notification preferences in the app settings or through your device settings at any time.
9. SMS Text Message Notifications
9.1 Consent and Opt-In
End users consent to receive SMS messages through an explicit opt-in process within the AbodeWell mobile and web application. During account setup or in the Settings > Notifications section, users are presented with a clear option to "Enable SMS notifications" along with disclosure text explaining that by enabling this feature, they agree to receive task reminders, daily summaries, chore rotation alerts, and task assignment notifications from AbodeWell.
Users must actively enable this option and tap "Save" to enable SMS messaging. The consent screen displays our Terms of Service and Privacy Policy links, message frequency disclosure, and standard carrier disclaimer. Users can also provide consent by texting START to our designated number.
9.2 Types of SMS Messages
If you opt in to SMS notifications, you may receive the following types of messages:
- Task Reminders: Notifications about tasks that are due soon
- Daily Summaries: Overview of tasks and appointments for the day
- Task Assignments: Notifications when someone assigns you a task
- Chore Rotation Alerts: Notifications when it's your turn for a rotating chore
- Task Completion: Notifications when tasks you created are completed
9.3 Message Frequency and Costs
Message frequency varies based on your task schedule and notification preferences. You can control notification types and set daily message limits in your account settings.
Message and data rates may apply. Check with your carrier for details about your messaging plan.
9.4 Opting Out of SMS
You can withdraw consent and stop receiving SMS messages at any time by:
- Replying STOP to any message from AbodeWell
- Disabling SMS notifications in your account settings at https://abode-well.app/app/settings
- Contacting us at support@abodewell.com
Reply HELP for assistance or contact support@abodewell.com for help with SMS notifications.
9.5 Data Collection for SMS
When you opt in to SMS notifications, we collect and store your phone number and consent records including timestamp, user ID, and IP address for compliance purposes. This information is used solely for delivering SMS notifications and maintaining compliance records as required by law. We do not share your phone number with third parties for marketing purposes.
10. Children's Privacy
The Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information. Parents or guardians who believe their child has provided us with personal information should contact us.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country. By using the Service, you consent to the transfer of your information to the United States and other countries where we operate.
12. Third-Party Services
The Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through the Service.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
ABODEWELL LLC
Email: privacy@abodewell.com
15. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA). If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the sale of personal information (note: we do not sell personal information)
- Non-discrimination for exercising your privacy rights
To exercise these rights, please contact us at privacy@abodewell.com.